Description
CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2020 revenues of $23.8 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #122 in 2021. It also has been voted the industry's top brand by the Lipsey Company for 20 consecutive years, and has been named one of Fortune's "Most Admired Companies" for nine years in a row, including being ranked number one in the real estate sector in 2021, for the third consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE."
CBRE offers a range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services through three primary business segments: Global Workplace Solutions, Advisory Services and Real Estate Investments.
CBRE Global Workplace Solutions is a leading provider of facilities, commercial real estate and energy management for many of the world's largest companies. At CBRE Global Workplace Solutions, we combine our extensive knowledge of markets, industries and asset types with superior execution, to deliver scalable solutions that drive sustainable workplace performance for our clients.
Job Title: Director, Project Management (Transitions)
Reports To: AMS Divisional Transition Director
Business Segment: Global Workplace Solutions
Location: Americas - Time Zones: EST & CST Preferred, PST & MST Optional
Role Purpose
This role will work with senior managers and executive sponsors to initiate and lead projects and programs supporting Global Workplace Solutions (GWS). This is predominantly mobilizing new client accounts and expansion/transformation of existing accounts as a member of the GWS Global Transition Team (GTT). This individual will lead a team of Project Management (PM) resources charged with supporting a portfolio of projects and programs from kickoff through closeout.
JOB SUMMARY
§ Expert in full lifecycle of project and program schedules of any size and type. Able to design custom governance structure tailored to client needs. Contributes to development of new plan content to be shared with PM team.
§ Facilitates cross-functional planning and plan validation sessions with large sized groups and at varying levels of detail and depth.
§ Expert knowledge and application of Project Management: Project, program, and portfolio governance. Ensures other PMs, GTT members, and enterprise resources are informed and following standards.
§ Ensures program objectives are met on assignments and learnings are used to advance the PM and GTT team.
§ Well versed at project report construction and modification. Able to anticipate needs and customize or develop new reporting to suit project and client preferences. Capable of interpreting reports for all levels of stakeholders.
§ Designs, establishes, and leads program governance on large, complex projects using specific technology platforms.
MAJOR TASKS
§ Primary administrator of large, complex transition projects. Accountable to maintain the project schedule, reporting dashboard, and to host key meetings. Understands the solution documents and materials to translate a proposed solution into a project plan/schedule.
§ Ensures team compliance with project scoping methods and can help large groups codify purpose, objective, and scope for their programs. Expert at ensuring all scope is accounted for within the transition plan; can proactively develop custom components based off client needs and can lead the development of new components into the standard source plan and tool templates
§ Expert at all internal and client kickoff processes; can brief any section (as needed); understand all workstream elements and can brief any as needed
§ Can develop and execute streamlined processes allowing maximum efficiency for all team members while providing exceptional quality and value. Understand GWS key initiatives and support all team members with achieving goals
§ Exceptional communicator and leverages tools to assist discussion to mitigate risks. Leads by example, and enables all transition team members to be successful in their workstream
§ Expert report and Power BI app builder; understands the client's needs and able to build customized reporting suited for each client and stakeholders at multiple organization levels. Understand the critical elements of a report and can tailor as necessary ensuring maximum value and quality
§ Able to use all best practices and lead evolution into greater efficiency, allowing for all workstreams and transition team members the maximum amount of time to do their work. Expert contributor and understand all weekly needs and how to support and promote success across the team. Able to structure and lead Internal Control Call and Steering Committee meetings for large, complex programs
§ Expert risk manager; can communicate potential risks prior to them becoming risks, can provide experiences or examples of like risks and how each was mitigated or resolved
§ Develops and manages the transition work stream data reporting and tracker capabilities, advancing team knowledge and interconnectedness by identifying opportunities for enhanced reporting and sharing of information
§ Identifies improvement opportunities to Global Transition Team practices through experience and leading initiatives generated from the Transition Improvement Process (TIP)
§ Understands impacts and cascade effects of managing time and expenses. Understand transition budget developments and how to expertly manage to each established budget
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY/LEADERSHIP RESPONSIBILITIES
§ Shows proactive leadership, can guide and lead in the absence of other team members; knows all transition roles and all responsibilities and can execute autonomously. Proactively steers direction through governance cadences and can seamlessly interact with all stakeholders and clients
§ Manage matrix project team made up Alliance Director, Transition lead transition communications leader and Subject Matter Experts (SME) from functions and business for any project type and under any complexity (Demobilization, Transformation, Global Projects)
COMMUNICATION SKILLS
§ Able to understand current processes and can proactively explore new ideas to increase quality, efficiency, effectiveness, and able to lead others through process improvements
§ Able to discern solution documents, connect with solution leads for specifics, and design master crafted RFP schedules that fit client needs. Able to effectively confirm deliverables and prepare connections across transition plans, ensuring that PM who leads the transition has an extremely quality plan (regional, national or global)
§ Well-connected amongst workstream leads and leaders. Can develop custom adaptations and lead change amongst stakeholders
§ An expert presenter and can lead transition activities in the absence of other GTT members. Can develop materials and enhance materials, evolving products to increase quality and effectiveness
TECHNICAL SKILLS
MS Project Online: Advanced to expert level expertise preferred. Ability to modify complex MS project plans, provide regular updates and troubleshoot overall functionality of a complex MS project schedule
Power BI: Advanced to expert level expertise and experience preferred. Ability to create and modify dashboards and reports using data from multiple sources
Microsoft Suite: Moderate familiarity with Word, PowerPoint, OneNote and Teams; above average ability with Excel preferred
SmartSheet: Familiarity with this platform preferred
EDUCATION and EXPERIENCE CERTIFICATES and/or LICENSES
§ Bachelor's degree with an emphasis in Facilities Management, Business Administration, Construction or related field
§ Minimum four years and above of experience
§ PMP / PGMP designation a plus
§ MBA or advanced degree a plus
§ Professional background with systems implementations, mergers/acquisitions, re-engineering or other large/complex projects
§ Deep operational knowledge in complex organizations
§ Manufacturing, Commercial, Healthcare, and Retail experience preferred
§ International work experience a plus
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more
CBRE offers a range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services through three primary business segments: Global Workplace Solutions, Advisory Services and Real Estate Investments.
CBRE Global Workplace Solutions is a leading provider of facilities, commercial real estate and energy management for many of the world's largest companies. At CBRE Global Workplace Solutions, we combine our extensive knowledge of markets, industries and asset types with superior execution, to deliver scalable solutions that drive sustainable workplace performance for our clients.
Job Title: Director, Project Management (Transitions)
Reports To: AMS Divisional Transition Director
Business Segment: Global Workplace Solutions
Location: Americas - Time Zones: EST & CST Preferred, PST & MST Optional
Role Purpose
This role will work with senior managers and executive sponsors to initiate and lead projects and programs supporting Global Workplace Solutions (GWS). This is predominantly mobilizing new client accounts and expansion/transformation of existing accounts as a member of the GWS Global Transition Team (GTT). This individual will lead a team of Project Management (PM) resources charged with supporting a portfolio of projects and programs from kickoff through closeout.
JOB SUMMARY
§ Expert in full lifecycle of project and program schedules of any size and type. Able to design custom governance structure tailored to client needs. Contributes to development of new plan content to be shared with PM team.
§ Facilitates cross-functional planning and plan validation sessions with large sized groups and at varying levels of detail and depth.
§ Expert knowledge and application of Project Management: Project, program, and portfolio governance. Ensures other PMs, GTT members, and enterprise resources are informed and following standards.
§ Ensures program objectives are met on assignments and learnings are used to advance the PM and GTT team.
§ Well versed at project report construction and modification. Able to anticipate needs and customize or develop new reporting to suit project and client preferences. Capable of interpreting reports for all levels of stakeholders.
§ Designs, establishes, and leads program governance on large, complex projects using specific technology platforms.
MAJOR TASKS
§ Primary administrator of large, complex transition projects. Accountable to maintain the project schedule, reporting dashboard, and to host key meetings. Understands the solution documents and materials to translate a proposed solution into a project plan/schedule.
§ Ensures team compliance with project scoping methods and can help large groups codify purpose, objective, and scope for their programs. Expert at ensuring all scope is accounted for within the transition plan; can proactively develop custom components based off client needs and can lead the development of new components into the standard source plan and tool templates
§ Expert at all internal and client kickoff processes; can brief any section (as needed); understand all workstream elements and can brief any as needed
§ Can develop and execute streamlined processes allowing maximum efficiency for all team members while providing exceptional quality and value. Understand GWS key initiatives and support all team members with achieving goals
§ Exceptional communicator and leverages tools to assist discussion to mitigate risks. Leads by example, and enables all transition team members to be successful in their workstream
§ Expert report and Power BI app builder; understands the client's needs and able to build customized reporting suited for each client and stakeholders at multiple organization levels. Understand the critical elements of a report and can tailor as necessary ensuring maximum value and quality
§ Able to use all best practices and lead evolution into greater efficiency, allowing for all workstreams and transition team members the maximum amount of time to do their work. Expert contributor and understand all weekly needs and how to support and promote success across the team. Able to structure and lead Internal Control Call and Steering Committee meetings for large, complex programs
§ Expert risk manager; can communicate potential risks prior to them becoming risks, can provide experiences or examples of like risks and how each was mitigated or resolved
§ Develops and manages the transition work stream data reporting and tracker capabilities, advancing team knowledge and interconnectedness by identifying opportunities for enhanced reporting and sharing of information
§ Identifies improvement opportunities to Global Transition Team practices through experience and leading initiatives generated from the Transition Improvement Process (TIP)
§ Understands impacts and cascade effects of managing time and expenses. Understand transition budget developments and how to expertly manage to each established budget
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY/LEADERSHIP RESPONSIBILITIES
§ Shows proactive leadership, can guide and lead in the absence of other team members; knows all transition roles and all responsibilities and can execute autonomously. Proactively steers direction through governance cadences and can seamlessly interact with all stakeholders and clients
§ Manage matrix project team made up Alliance Director, Transition lead transition communications leader and Subject Matter Experts (SME) from functions and business for any project type and under any complexity (Demobilization, Transformation, Global Projects)
COMMUNICATION SKILLS
§ Able to understand current processes and can proactively explore new ideas to increase quality, efficiency, effectiveness, and able to lead others through process improvements
§ Able to discern solution documents, connect with solution leads for specifics, and design master crafted RFP schedules that fit client needs. Able to effectively confirm deliverables and prepare connections across transition plans, ensuring that PM who leads the transition has an extremely quality plan (regional, national or global)
§ Well-connected amongst workstream leads and leaders. Can develop custom adaptations and lead change amongst stakeholders
§ An expert presenter and can lead transition activities in the absence of other GTT members. Can develop materials and enhance materials, evolving products to increase quality and effectiveness
TECHNICAL SKILLS
MS Project Online: Advanced to expert level expertise preferred. Ability to modify complex MS project plans, provide regular updates and troubleshoot overall functionality of a complex MS project schedule
Power BI: Advanced to expert level expertise and experience preferred. Ability to create and modify dashboards and reports using data from multiple sources
Microsoft Suite: Moderate familiarity with Word, PowerPoint, OneNote and Teams; above average ability with Excel preferred
SmartSheet: Familiarity with this platform preferred
EDUCATION and EXPERIENCE CERTIFICATES and/or LICENSES
§ Bachelor's degree with an emphasis in Facilities Management, Business Administration, Construction or related field
§ Minimum four years and above of experience
§ PMP / PGMP designation a plus
§ MBA or advanced degree a plus
§ Professional background with systems implementations, mergers/acquisitions, re-engineering or other large/complex projects
§ Deep operational knowledge in complex organizations
§ Manufacturing, Commercial, Healthcare, and Retail experience preferred
§ International work experience a plus
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more
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