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Enterprise Applications Manager

Salary
Competitive
Employment
Full Time
Real Estate Field
Location
San Diegto
 CA
Postal Code
92130
Country
United States

This job is no longer active.

Description


Realty Income is an S&P 500 company located in San Diego. Founded in 1969 and listed NYSE since 1994, we have delivered compound average annual total returns of ~16%. Realty Income owns more than 5,000 commercial real estate properties with an enterprise value of over $22 billion. Our tenants include companies such as Walgreens, FedEx, Treasury Wine Estates, 7-Eleven and Lifetime Fitness. In aggregate, we have tenants operating in nearly 50 industries across 49 states and Puerto Rico. Our company attracts individuals who value integrity, perseverance, and teamwork. If you appreciate working in a professional environment that rewards employees based on meritocracy and values a work-life balance, make sure to apply today!


We are looking to hire an experienced Enterprise Applications Manager who is responsible for managing and maintaining Realty Income’s Enterprise Software solutions.


The primary duties of the Enterprise Applications Manager include:

  • Ensure that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues. Align business goals with applications roadmaps and priorities.
  • Using system knowledge expertise, collaborate with the team to help define, implement and execute an enterprise wide system use strategy; develop and enhance current software solutions.
  • Applies extensive knowledge of software real estate industry best practices while serving as an internal advisor to user groups and makes recommendations to help optimize use and efficiency of system.
  • Initiate and perform system and business process reviews and other service reviews to evaluate system utilization for maximum efficiency.
  • Understand business reporting requirements and assist with the design and development requirements for reports. Develop maintenance and upgrade calendar to effectively oversee, test and implement new modules and upgrades which keep the application updated and error free.
    • Analyze documentation and technical specifications of any new application under deployment or consideration to determine the intended functionality is not in conflict or duplicative to the Yardi software suite.
    • Analyze all requested changes to the system for appropriateness and consideration of impact on the system efficiency and integrity of our data. Communicate changes and upgrades to organization and coordinate approvals of both the change, and the timing to implement the change.
    • Track and report status on all user change requests for the Yardi application suite.
    • Follow-up on all changes performed on application to verify completion.
  • Ensure that new and existing software integrations into the Yardi system meet functional requirements, system compliance, and interface specifications. Monitor automated processing of data between Yardi and various software solutions to ensure completeness and accuracy.
  • Manage User Security Access for the Yardi suite and be conversant with the Yardi security platform.
  • Maintain current Standard Operating Procedures (SOP) documentation for Yardi and other enterprise applications.
  • Develop and communicate training and documentation for end users, hold clinics as necessary, and other user-related activities. Assist organization with using existing and new functionality of the application. Update the company backup procedures according to new or modified applications.
  • Update the company Disaster Recovery setup and procedures, ensuring that new applications or application updates are part of the DR.
  • Manage Realty Income’s SharePoint Online document management system integration with Yardi.
  • Manage Enterprise Applications Analyst and other Enterprise Applications technical staff: Hires, reviews, promotions, schedule, etc.

Other Enterprise Applications

  • Understand overarching business need for the application and keep current with changes to the system.
  • Keep application updated and error free by organizing/scheduling upgrades and patches.
  • Schedule environment upgrades with organization and IT Team.
  • Follow-up on all changes performed on application to verify completion.

Technical Expertise

  • Use in-depth knowledge and skills in Microsoft SQL, Yardi, and relative systems to perform a full range of SQL queries.
  • Using your advanced understanding of the Yardi/ERP systems to create & modify tables, views and reports as needed. 
  • Apply your expertise in Yardi, ERP systems, SQL and web applications to decipher errors and find solutions.
  • Routinely create relational tables and databases; design and build views to display data; and import and validate data from various types of input.
  • Familiarity and personally proficient in Yardi report writing tools such as Yardi Spreadsheet Reporting, Yardi Correspondence Reporting and SQL Reporting Services (SSRS).

Operations

  • Approve department invoices related to the systems this role administers ensuring accurate billing is followed per contract terms.
  • Review, grant and revoke user access rights to our Enterprise software and other related applications.
  • Maintain annual maintenance agreements.
  • Liaise with outside software vendors and consultants and represent the best interests of Realty Income.
  • Bi-annually work with both internal and external auditors on the SOX audit.
  • Support for Service Desk on various service desk tickets if they are escalated.
  • Assign project tasks and service desk tickets to Enterprise Applications Analyst as-needed.

Education and Experience:

  • Bachelor’s degree (B.A.) from a four-year college or university in Computer Science; or eight years related experience and/or training; or equivalent combination of education and experience.
  • More than five years of experience implementing and supporting Yardi, or ERP platforms.
  • Experience managing a project team of functional and Technical Yardi specialists (internal and external), with demonstrable experience planning, organizing and implementing software roadmaps.
  • Knowledge of Yardi/ERP system integrations (i.e., Concur, Chatham, ESRI, etc.).
  • Stakeholder management, vendor and partner management experience.
  • Experience in Yardi report writing is a plus.

Knowledge and Skills Required:

  • Microsoft SQL software experience is required.
  • In-Depth knowledge of Microsoft Office Suite software is required.
  • Ability to write and understand moderately complex SQL queries.
  • Advanced knowledge of Yardi preferred.
  • Ability to think strategically and translate between the business requirements and the technical specifications.
  • Demonstrated ability at leading solutions that solve business problems; ability to influence the opinions, approach of business and IT team members.
  • Knowledge of related software systems in the marketplace is preferred to stay up-to-date with technology.
  • Ability to effect organizational change needed to improve effectiveness of enterprise applications deployed in the business.
  • Establishes structures and processes to plan and manage the orderly implementation of change.
  • Listens and responds constructively to others' ideas.
  • Ability to measure the quality of one’s own work.
  • Attention to detail is imperative to success in this position.
  • Can effectively handle several problem or tasks at once.
  • Problem solving/analytical abilities is critical.
  • Provide assistance to others when needed.

Job Function


 

Job Sector


 

Experience


7+ to 10 years


This job is no longer active.

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