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Operations Director

Salary
Competitive
Employment
Full Time
Real Estate Field
Location
Seattle
 WA
Postal Code
98101
Country
United States

This job is no longer active.

Description


Position Summary

The Operations Director assists the General Manager with the operation of the center through the 
efficient management of the center’s maintenance program. The Operations Director is responsible 
for ensuring a quick and successful response to all property assistance requests including 
housekeeping, repair and landscaping requests. The Operations Director is responsible for project 
administration, supervising the work orders, setting job priorities, and overseeing the overall 
process of maintaining facilities at the property.
 
Major Duties and Responsibilities:
 
• Schedules and coordinates work orders and maintains a consistently high level of quality of the 
work performed.
• Manages the following: maintenance, repairs and/or replacement of electrical, plumbing, 
heating/ventilation (HVAC) and equipment; property lighting fixtures, drywall, concrete, and 
painting. Manages preventive maintenance on all property equipment according to manufacturers’ 
standards.
• Manages service contract employees including Janitorial, Security, Landscaping and Building 
Maintenance. Ensures the appropriate inventory systems, records/files, Material Safety Data Sheets, 
supplies, tools and equipment are maintained and updated, as necessary in accordance with Madison 
Marquette’s Standard Operating Procedures.
• Ensures jobs are performed in accordance with all applicable standards, policies and regulatory 
guidelines (e.g., OSHA standards) to promote a safe working environment.
• Ensures the overall appearance and cleanliness of the center(s) meet management and client 
requirements. Immediately reports to General Manager any tenant issues involving site cleanliness, 
safety, and/or vendor quality control issues relating to the property.
• Maintains vendor and contractor files, bids and prepares the recommendations for contracts and 
obtains the required insurance. Tracks contract and insurance expiration dates. Ensures the bonding 
of all on-site vendors and contractors is in compliance with necessary insurance requirements 
before allowing them access to the property.
• Establishes and maintains positive and effective tenant relations.
• Assists General Manager with developing and managing annual common-area-maintenance (CAM) and 
capital budgets.
• Manages compliance of local, state, and federal laws pertaining to property in areas such as 
fire, safety and access to hazardous materials.
• Controls expenses, codes invoices, and researches billing discrepancies in support of the 
maintenance of the center.
• Coordinates all access to the property including vacant spaces for contractors, architects, 
etc.  Completes  design/MEP review of  all  prospective  tenants  with the assistance of  licensed 
engineering firms and design representatives.
• Works extended hours, including weekends, as necessary to achieve the desired results for the 
portfolio.
• Performs other duties, as required.
 
 
Minimum Qualifications and Experience:
 
•  Bachelor’s degree in Construction Management or a related discipline or an equivalent 
combination of education and experience.
• Minimum three (3) years construction/maintenance related experience and/or training, to include 
operations management experience, preferably in a retail environment (e.g., mixed-use property, 
mall, strip center, lifestyle center, etc.)
•  Ability to give concise and clear instructions to a diverse center population consisting of 
peers and colleagues, contractors, vendors, and tenants.
•  Experience maintaining heating, ventilation, and air conditioning equipment would be highly 
desirable.
•  Demonstrated management capabilities.
•  Excellent verbal and written communication skills.
•  Computer proficiency in Word, Excel and Outlook.
•  Organizational skills sufficient to manage day-to-day physical plan operations and capital 
projects for a retail/office/residential property.
•  Valid driving license and must own/lease automobile with current insurance coverage.
 
 
PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met 
by an employee to successfully perform the essential functions of this job. Reasonable 
accommodations may be made to enable individuals with disabilities to perform the essential 
functions.
 
•   Sitting: 50%
•   Standing: 25
•   Walking: 25
•   Lifting: up to 30lbs.
 
 

Job Sector


 

Experience


2+ to 5 years


This job is no longer active.

Facilities Management / Engineering Retail Seattle Full Time WA Facilities Management, Maintenance Building Manager other